Customer satisfaction is our highest priority. We will happily work with each customer and ensure their satisfaction by reviewing each return or exchange on a case-by-case basis. To start a return or exchange, please contact customer here.

We allow free returns and exchanges within 30 days from the delivery date. Exchanged items will be shipped within 2 business days from the receipt of the original item. Items can always be exchanged for store credit, issued on a Mireia Gift Card.

We ask that all items be returned in good condition and in all original packaging. Items that are damaged or altered are not acceptable for return. Upon receipt of returned merchandise, Mireia Jewelry reserves the right to deny a refund if the merchandise does not meet our return policy requirements. 

Refunds will be paid to the original payment method within 5 business days of when we receive your return. Gift orders with a gift receipt will be refunded only on a Mireia Gift Card. 

If you receive an item that is damaged or discolored, or that breaks or tarnishes please contact customer service so we can best assist you.

 

Shipping

All orders over $50 are eligible for free standard ground shipping which takes 5-7 business days. Orders under $50 will be subject to a $7.00 shipping cost.

Need it faster? We offer express shipping services for an additional fee. Express shipping starts at $20.00 and will arrive between 1-2 business days after fulfillment.

If you are experiencing shipping delays, lost or stolen packages, or have other questions, please contact our customer service team here.